Guru Nanak Online Services

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Term & Condition

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Term & Condition

At Guru Nanak Online Services, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when making payments through our payment gateway as part of our tour and travel services. Please read this policy carefully to understand our practices regarding your personal information.
Information We Collect: a. Personal Information: When you make a payment through our payment gateway, we collect certain personal information from you, such as your name, email address, contact number, billing address, and payment card details. We may also collect additional information necessary to process your payment and provide you with our services. b. Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, device information, and anonymous usage statistics. This information is collected to analyze trends, administer our website, and improve our services.
Use of Information: a. Personal Information: We use your personal information to process your payments, verify your identity, communicate with you regarding your payment and travel arrangements, and provide customer support. b. Non-Personal Information: Non-personal information is used to analyze user behavior, improve our services, and enhance the functionality and security of our payment gateway.
Security: a. We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use encryption, firewalls, secure socket layer technology (SSL), and other security protocols to safeguard your information during transmission and storage. b. While we strive to protect your personal information, please be aware that no method of transmission or storage is completely secure. We cannot guarantee the absolute security of your information.
Sharing of Information: a. We may share your personal information with trusted third-party service providers who assist us in processing payments, conducting fraud prevention, and providing other related services. These service providers are obligated to maintain the confidentiality and security of your information. b. We may disclose your personal information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
Third-Party Links: Our website or payment gateway may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.
Children’s Privacy: Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly remove such information from our systems.
Refund & Cancellation policy:
(a) Visa Policy: All countries visa payment is non refundable, If visa is applied and you get confirmation, if you canceled after the confirmation , you will not be refunded any amount.
(b) Hotel & Air Ticket Policy: Before the confirmation of hotel/Air Ticket, when you want to book hotel/Air Ticket you need to verify from our team the hotel/Air Ticket is refundable or non refundable, if the hotel/Air Ticket is non refundable after cancellation you will not be refunded any amount, if the hotel/ Air Ticket is refundable you will get amount as per hotel/ Air Ticket cancellation policy expect service charge of our team. Rooms & Rates are subject to change without any prior notice.
Changes to the Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [ Phone Number: +91-9888887428 , +91 7009590817 Email : gurunanakonlineservices@gmail.com , info@gurunanakonlineservices.com]. By using our payment gateway, you consent to the terms of this Privacy Policy and the collection, use, and sharing of your information as described herein.